Accessibility (ADA) Statement

Last updated: October 19, 2025

Family First Haven is committed to digital accessibility and strives to conform to WCAG 2.1 Level AA standards.

Our commitment

  • Design and code our site with accessibility in mind (semantic HTML, keyboard navigation, alt text, sufficient color contrast, captions for media when provided).

  • Review pages periodically and remediate identified barriers.

  • Train our team to support accessible communications.

Assistive support

If you experience difficulty accessing content, need an alternative format, or want to share feedback, contact us:

  • Email: hello@familyfirsthaven.com

  • Phone: 240-660-1614 (Mon–Fri, 9am–5pm ET)
    We aim to respond within 2 business days and will work with you to provide the information you need.

Third-party content

Some content (e.g., maps, embedded widgets) may be provided by third parties. We cannot control their accessibility but welcome feedback and will seek accessible alternatives where feasible.

Ongoing improvements

We value your input. Tell us what works and what could be better so we can continue to improve accessibility for all visitors.